Good quality security reduces the danger of violent incidents and harm to your staff and customers.
A trained, uniformed, professional, security officer on site is an extremely effective deterrent to crime and in some instances, terrorism. Our first objective will be to understand your requirements. That could be, for example, a pattern of theft, or unwanted trespassers on your site. We then offer solutions based on years of experience withing the security industry. As an SIA ACS accredited company we are driven to ensure requirements are met through the effective use of Service Level Agreements. Our staff are trained to correctly induct visitors and notify the member of staff they've come to see. We can also provide staff or visitor searches for businesses that require them. Everything we do is designed around the safety of you, your staff and your visitors.
Cava Security Services are in the top 10% of SIA ACS accredited security companies in the UK. This, combined with year-on-year growth, means that more and more companies are entrusting their security to us.
All our staff (from Directors to front-line officers) are fully licensed and the statuus of their license is checked weekly. We have appropriate insurances in place, which can be adjusted to your assignment if required. Our excellent staff employment conditions and our adherence to working time directives endorse our commitment to looking after our team. Over 20 years of audits and due diligence checks, performed by the SIA Approved Contractor Scheme give our customers peace of mind about working with us.
Our officers are provided with company maintained tough shield phones which are geofenced to your site. These are used for real-time reporting; creating weekly reports for our customers. We operate a paper-less reporting system regarding incidents, so that our officers can send incident reports and photos and escalate them quickly. Our 24 hour control room provides immediate dispactch of back-up units if required. Ad hoc Patrol and Response Supervisor visits to perform operational competence checks and workshop training, ensure we meet out audit specifications.
Across the UK, we provide manned guarding services on longer term contracts or on an ad-hoc basis with stringent service ;evel agreements to ensure the same standards, regardless of contract size.
We are TUPE experts. Some of the reasons our TUPE customers have given about their previous supplier, prior to moving to Cava Security Services are:
We like the officers, however, we never see their managers or their staff on site
Trying to get through to someone when we have a change in our requierement, is troublesome
We seem to be having issues on site with the officers and the company is not interested
The security team on site come to us to vent their HR issues as they cannot speak to their own manager
Cava Security Services have dedicated account managers and operations supervisors to ensure the wellbeing of our newly TUPE'd team are met to the standards that their commitment deserves.
At Cava Security Services managers are targeted with achievable KPIs, ensuring an accountable service is established and maintained. Our compliance Manager audits structured plans, visits and outcomes to guarantee the highest level of customer service. Your business is unique - so our approach is never "One size fits all".
We apply a bespoke solution, often incorporating two or three different elements (for example, Gate House security with CCTV Monitoring and real-time reporting mobile patrols). With our 24 hour Support Centre and systems, we provide on site security for every kind of premises including commercial, retail, building sites and residential communities across the UK. Our tags will be registered to your premises and fitted in discreet locations, especially in areas of vulnerability. They are then added to the route scheduling on the patrol platform and can be amended easily if a particular area requires more focus. As tags can be programmed remotely, additional instructions can also be added (for example, providing instructions regarding out of hours deliveries). Our service review meetings ensure we stay up to date with your company's needs to ensure a high quality level of service.