There are many reasons why companies such as yours have a professional key holding response, here are just a few:
They do not want their staff to attend a potentially dangerous escalating situation.
Your business being interrupted the next working day due to staff being on site all night waiting for engineers or contractors to make premises safe.
Helps them achieve their Health and Safety mitigation.
Being on call to attend out of hours security breaches is not included in most contracts of employment.
Due to crime on the increase, and the police withdrawing their response, your insurance policy may stipulate two keyholders are required to attend.
The keyholders cannot attend because they are on holiday, away for the weekend or they have had a drink and will be over the limit to drive.
You cannot get police response because your keyholders live more than 20 minutes away from the business premises.
In addition to saving our customers time and money, we help provide peace of mind when a response is required for their alarm activations. We mitigate the need for a response, from our customer's staff, to any triggered, ensuring safety isn't compromised.
We reduce the stress associated with the risk of corporate manslaughter arising from unsupervised lone working.
Residential Response
For home owners using our services, not having to rely on neighbours and/or family to respond to your alarm when you are away from your home, means they are not walking into anything unexpected. This gives you total peace of mind that we will only call you when you need us to and as agreed initially, leaving us to deal with every eventuality proficiently and with integrity. Our Response is one of the best in the industry, as you would expect being in the top 10% of security companies in the UK to be approved by the SIA Approved Contractors Scheme.
We hold your keys securely in audited, sealed key wallets, with no identifying information, ready for when we need them.
Our officers are highly trained, licenced and are very experienced. They are DBS checked and screened to the highest level - giving you peace of mind that you are in safe hands.
Vehicles and hand-held devices are tracked so that, if an incident happens, we can respond quickly with back up.
For multiple reasons, more and more people are purchasing CCTV alarm systems.
We can install and monitor your CCTV alarm system, for more information click on the button below.
Our officers are first aid trained so if you have any lone workers, we can respond to them if they have triggered a device or pressed a panic button. In addition to this, if we get a fire activation, our officers are fire marshal trained, again thus preventing your staff being put into a very hazardous environment. We are only as good as our last response. That is why one of our critical success factors is our second to none benchmarked response time KPI that we audit weekly. We pride ourselves on our key holding services and capabilities, we really do go the extra mile, there are procedures we do as a business, that sets us apart from our competitors.
We have a low turnover of staff on our Patrol & Response team, that’s good to know, not only for us a business but you as the customer.
To ensure the attending officer is familiar with your property and to you, and understands your areas of concern, we allocate and train, up to three officers specifically for your contract.
We use the very latest technology for all our customers, from a residential property through to a high security bank.
Our secure paperless app helps us to provide comprehensive reports, including photos which are particularly useful following more complicated responses.
As well as holding thousands of customers keys across the UK providing key holding services and helping to protect our customer premise, we work closely with the police and in certain constabulary’s we have partnered up with the police to assist them with safety in the community, helping reduce crime by offering a corporate and social responsibility outside of the services that we offer our valuable customers. As you would expect from a top 10% of security companies in the UK, Cava Security Services can provide on site security at very short notice when an intruder has disabled your alarm that cannot be repaired by the engineer there and then.
This covers you from an insurance point of view when you cannot contact them to advise, protecting your premise and assets until your alarm can be repaired and your normal key holding service can be resumed again. Our customers include clients from small residential properties all the way up to high security and banks. We cover every business type and understand not only the intracacies from premise to premise, but the unique requirements every customer has in fulfilling their business/work life balance. The process for getting your premises covered with our comprehensive key holding services couldn't be simpler.
Key holding services are generally a very simple service to provide, however, you may want us to perform a no obligation site security audit before commencing with our services. Our experienced staff know what to look for, and the best advice to give when we discuss your requirement. We are audited to the highest level. All our staff are screened by the SIA and all customer data is kept secure. For those customers that have multiple sites or national accounts to facilitate, we can manage these for you. We'll provide one account manager to be at hand for all your requirements. Homeowners, we understand your needs are different to the commercial properties we offer our services to however, our level of diligence remains as high.